The Back Story
As an online shopping website with an out-of-the-box name and irresistible stylish products on sale, Tabita actually provides valuable experiences. Top all that with the quality of services and an impressive range of online facilities and there’s no wonder they became so popular.
Our contribution to this project was significant, as we didn’t just reshape their online platform. We also built from scratch a mobile website that consistently increased their online exposure.
Art Direction & Design
Planning For The Best
/ Phase 1 /
We are firm believers that a well-thought plan is essential for a project’s success. For Tabita, we started the planning by outlining a detailed wireframe, like we always do. At the same time, we researched, debated, and decided on the best e-commerce design and development practices. We outlined the main directions and we divided tasks by departments, so that everyone will know and play their part by the book.
User Experience Without Rival
/ Phase 2 /
The user experience was broken into pieces, covering everything from account creation to website navigation, order placement, check out and more. We wanted it to be flawless and intuitive, to guide users in the most natural way, to give them more space and time to engage with products and surf through categories according to their interests:
The Nuts&Bolts Of Research
Selling products for women, men, girls, and boys, we addressed four different categories of buyers, focusing our research on the main user types. Age and e-commerce experience were also considered, allowing us to determine what should we lay out and in what manner.
Featuring a minimalist design
For the thousands of products listed throughout the shop, space had to be the definitive feature. We, therefore, set up an airy layout and a minimalist design, allowing visitors to focus on the products, with no other distractions coming from the overall design.
Categorizing the products
A wide range of products usually complicates things in the architecture of any online shop. But we did our job flawlessly in the admin panel, categorizing products in a way that made search, navigation and shopping between all those sections the most natural buying experience.
Implementing a grid system
After minimalism and products display, responsiveness was also a major concern. So, in line with all that and with our intention to display products in a clear, modular way, we implemented the Bootstrap grid. This resulted in a perfect organization of content throughout all pages.
The User Interface
/ Phase 3 /
Ever since we discussed this project, in the planning stage, we agreed with the client that the online shop will have a clean, very simple and logical layout and user interface. The ultimate goal was to give visitors space and make them feel comfortable while surfing through the beautiful product imagery.
Explore this slide on the right side for a better view of what visitors experience on the Tabita website.
/ Phase 4 /
As we initially mentioned, Tabita is not just selling clothes, but rather facilitates experiences. It takes online shopping to a new level, enchanting its visitors with unexpected custom features and a seamless navigation:
Enticing Product Mapping
One of the best ways to encourage potential buyers hit the Buy button was to help them picture those clothes on themselves. We, therefore, filled all product pages with abundant, extremely useful product information.
Product mapping involved personalizing every product with size guides and size availabilities, quantities (with emphasize on Last Item), product descriptions, delivery details, product photos from different angles and more.
Product Page Cross Selling
In the same line with enticing users to see themselves wearing products, we implemented a cross-selling system that makes suggestions of other items what would perfectly pair with and complement a particular product in the catalog.
This served as a virtual shopping assistant that helps buyers take better (and MORE) buying decisions.
Easy order management
When every action on the website is easily performed, customers are more willing to go through their orders. For this purpose, but also to improve the overall user experience, we categorized products for easy management.
The website was built on a solid and intuitive architecture, with explicit product categories and labels and even with automatic selection for a given number of products.
Buyback Points And Restores
Tabita wanted to encourage and foster an honest relationship with its clients. So, to raise their confidence and encourage them ordering no matter what, they asked us to implement a rewarding system with buyback points and restores.
We set up the technical details that allow users to ship back products that they bought, receive bonus points in exchange, and have the possibility to use those points for future orders.
User Management Control
As plenty of information is available on the site and the number of registered users is poised to soar, we offered our client extended user management control. This feature allows blocking access to certain parts of the platform, for specific timeframes, right from the admin account.
The client decides when and how to use this custom function, but it definitely makes him more in control.
Check out the mobile UX too
/ Phase 5 /
We all agreed that Tabita could use more exposure in the online. While we optimized the platform to be responsive and adaptable to different devices, we also created a dedicated mobile website.
Our developers and designers worked separately and coded with mobile usability in mind. Needless to say, the Tabita customers were thrilled by the opportunity to shop their favorite products from their smartphones.
/ Phase 6 /
Within one month of us handling their SEO, website traffic went up with 58% and another month later, with 79%.
Our optimization processes helped Tabita gain an average position in SERP of 6.2 in less than four months.
Following our project delivery, the online shop sold XYZ products and still counting.
This Dashboard is a special document where we round up monthly and annual statistics. We monitor their websites’ evolution and traffic data, adjusting our SEO strategies accordingly.
Google Search Console
After creating and configuring their Google Search Console account, we started to gather keyword and traffic data, search queries statistics and other valuable performance indicators.
We looked into 100 keywords with the biggest potential to generate traffic. Then, we narrowed it down to the first 50 keywords, using them every month for monitoring website rankings.
A word from our client
Next case study: Get Set Clean
Since 2008 when we first started working with Design19, I was very pleased with the services and the promptitudewith which my request was answered. A strong point was the approach, the initiative and imagination in terms ofweb design.
Thank you for your patience in working with a difficult client that changed about 11 times the website’s interface
General manager Parchet pe Viata
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